Legal
Privacy Policy
Your privacy matters. Miros Fragrance collects only what is necessary to fulfil your order. We do not sell your personal data to any third party.
01Information We Collect
- Full name, shipping and billing address
- Email address and phone number
- Payment info — processed via Razorpay / Shopify Payments. We never store card details.
- Order history and product preferences
- Device, browser, IP address and pages visited (via cookies)
02How We Use It
- To process and fulfil your orders
- To send order confirmations, shipping updates and delivery notifications
- To respond to your queries and provide customer support
- To send promotional emails — only if you have opted in
- To detect and prevent fraud or unauthorised access
03Who We Share It With
| Partner | Purpose |
|---|---|
| Shopify | E-commerce platform and order management |
| Razorpay | Secure payment processing |
| Shiprocket / Delhivery | Order fulfilment and shipping |
| Google Analytics | Anonymous website usage analytics |
| Email Provider | Transactional and marketing emails |
04Cookies
We use cookies to remember your cart, understand site usage, and personalise your experience. You may disable cookies in your browser, though some features may not work correctly.
05Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing emails at any time
06Data Retention & Security
Order records are kept for a minimum of 7 years per Indian tax regulations. We use SSL encryption and secure payment gateways to protect your data. You may request account deletion at any time.
07Changes to This Policy
We may update this policy from time to time. Changes will be posted here with a revised date. Continued use of our website constitutes acceptance.
Privacy Enquiries
support@mirosfragrance.com
Miros Fragrance · India · Response within 3–5 business days